TY - JOUR
T1 - To share or not to share, by whom is the question. Acceptability and acceptance of shared transport services by vulnerable groups
AU - De Paepe, Leen
AU - Van Acker, Veronique
AU - Witlox, Frank
N1 - Funding Information:
This work was co-financed by the European Regional Development Fund from the European Union under the Interreg North Sea Region project PAV (Planning for Autonomous Vehicles). This paper has benefited from the constructive comments and suggestions of three anonymous reviewers.
Publisher Copyright:
© 2023 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2023/7
Y1 - 2023/7
N2 - It is believed that shared transport services (STSs) can reduce transport poverty and social exclusion. This paper proposes a definition of “social acceptability” and “social acceptance” and examines whether vulnerable groups accept STSs. The notions “acceptability” and “acceptance” were distinguished and four necessary conditions, especially for vulnerable groups, or the 4As were identified: “availability”, “accessibility”, “affordability”, and “attractability”. In the context of STSs, “social acceptability” is defined as the degree to which an individual intends to use a STS before experiencing it in everyday travel based on the expected availability, accessibility, affordability, and attractability of the service, while “social acceptance” also incorporates the use of a STS after experiencing it in everyday travel based on a minimum level of perceived availability, accessibility, affordability, and attractability. This paper further reviews the scientific literature in transport research regarding the “acceptability” or “acceptance” of STSs by vulnerable groups. While several studies include socio-economic and demographic variables (e.g. age, gender) to explain the “acceptability” of STSs, only a few studies specifically focus on vulnerable groups. More research on the “social acceptance” of STSs, especially shared scooters, ride-sharing, and apps and Mobility as a Service (MaaS), by vulnerable groups is needed.
AB - It is believed that shared transport services (STSs) can reduce transport poverty and social exclusion. This paper proposes a definition of “social acceptability” and “social acceptance” and examines whether vulnerable groups accept STSs. The notions “acceptability” and “acceptance” were distinguished and four necessary conditions, especially for vulnerable groups, or the 4As were identified: “availability”, “accessibility”, “affordability”, and “attractability”. In the context of STSs, “social acceptability” is defined as the degree to which an individual intends to use a STS before experiencing it in everyday travel based on the expected availability, accessibility, affordability, and attractability of the service, while “social acceptance” also incorporates the use of a STS after experiencing it in everyday travel based on a minimum level of perceived availability, accessibility, affordability, and attractability. This paper further reviews the scientific literature in transport research regarding the “acceptability” or “acceptance” of STSs by vulnerable groups. While several studies include socio-economic and demographic variables (e.g. age, gender) to explain the “acceptability” of STSs, only a few studies specifically focus on vulnerable groups. More research on the “social acceptance” of STSs, especially shared scooters, ride-sharing, and apps and Mobility as a Service (MaaS), by vulnerable groups is needed.
KW - acceptability
KW - acceptance
KW - shared transport services
KW - vulnerable groups
KW - disadvantaged groups
KW - social inclusion
UR - http://www.scopus.com/inward/record.url?scp=85150597761&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/984ec9c6-c39f-3ca0-ba5b-51987b816b07/
U2 - 10.1080/01441647.2023.2185314
DO - 10.1080/01441647.2023.2185314
M3 - Article
SN - 0144-1647
VL - 43
SP - 935
EP - 969
JO - Transport Reviews
JF - Transport Reviews
IS - 5
ER -